Administration and work relations in contemporary times: a trend called uberization

Abstract

This paper aims to analyze how technological advances impact the new work configurations, revealing the dichotomy between increasing the productive capacity of companies and the exploitation and unprotection of workers on a global scale. It seeks, through a bibliographic review, to highlight the view of the reflexive currents (Organizational Studies) and critical (Critical Studies) of the Administration about the phenomenon of uberization of work, since many of the services provided with the intermediation of digital applications do not constitute employment link by express legal provision, being attributed to individuals all the responsibilities of the costs and possible burden of these relationships. Moreover, despite what companies that mediate transport services, cleaning and many others, the discourse on financial autonomy and freedom of hours is contradicted by excessive control of work, abusive fees and exclusive cost of work tools by so-called partners. Thus, in the 21st century, there are forms of work management with reinvented conditions dating back to the period before the Industrial Revolution. It is concluded, therefore, that the Administration should not be owed to these phenomena and that its challenges are striking for the demystification of the hegemonic currents of the field.