Challenges of implementing online (highter) education in Mozambique

Abstract

The study identified the challenges faced in implementing online teaching by Mozambican higher education institutions. The interest in the topic was motivated by the fact that the majority of higher education institutions in Mozambique already take on paper the implementation of hybrid teaching, which includes face-to-face and online modes, however, no major achievements in equipping equipment are envisaged and IT infrastructures. Therefore, to allow us to delve deeper into the topic highlighted, a single case study was defined, with a qualitative-quantitative approach and descriptive in nature. Semi-structured interviews, document analysis were carried out and various elements were observed as a means of data collection. They were discussed, through the triangulation of sources and the theoretical framework. The results reveal that there is a desire to implement online teaching, which is manifested on paper, however, institutions are not prepared to effectively carry out this teaching model, meaning that, although they assume on paper, in practice nothing or little happens. Thus, the challenges of implementing this teaching model are: High internet cost; internet quality (very slow); lack of IT equipment and infrastructure; poor command of technologies by both teachers and students; the institution does not have sufficient conditions to support online classes. Therefore, it is recommended that the implementation of hybrid teaching, with emphasis on online, can be done in phases and, little by little, it will be consolidated in a general way in the institution, accompanied by institutional technological development